About
What we aim for, and how far we have come.
Vision & Mission
We are a global startup that keeps working toward a better world by putting improved systems into practice in traditional industries and rigid sectors.
Our Vision
BETTER SYSTEMS
FOR A BETTER WORLD
Our Mission
Build the Future Platform for Customization
From the Founder

Building systems that endure — and that people keep choosing
Throughout my career, I have worked across many countries and industries — from one of the world's leading international telecommunications companies to a leadership role at the company that grew into Japan's largest online printing platform. Through it all, my passion has remained the same: building businesses that society needs for the long term.
Technology and shifting trends are reshaping society at an accelerating pace. Yet some industries, despite enduring demand, have struggled to keep up with that change. As a technology company, this is exactly where we choose to focus. Grounded in a deep understanding of how these industries truly work, we continuously bring in new technologies, including AI, to lead their digital transformation.
For a better world and a better tomorrow — let's enjoy the journey of building better systems, together.
Joe Yudai TakagiFounder & CEO
Company Profile
| Company name | CUSTA |
|---|---|
| Business |
|
| Founder & representative | Joe Yudai Takagi |
| Founded | August 2023 |
| Investors | |
| MalaysiaKuala Lumpur · Head Office | CUSTA SDN. BHD. SO-18-5, Menara 1, Strata Office, No. 3 Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur Google Maps (opens in a new tab) BankPublic Bank BankSumitomo Mitsui Banking Corporation Malaysia |
| JapanTokyo · Head Office | CUSTA Inc. (Corporate Number: 9011001173668) 2F-C, Shibuya Dogenzaka Tokyu Building, 1-10-8, Dogenzaka, Shibuya, Tokyo, 150-0043, Japan Google Maps (opens in a new tab) BankHokkoku Bank |
Our Journey So Far
2023
- August
CUSTA is founded in Kuala Lumpur
- November
Online store opens in Malaysia
- August
2024
- June
Online store opens in Singapore
- July
CUSTA moves into its own office in Kuala Lumpur
- June
2025
- OctoberPress release
The store is relaunched with 4,000 products
- October
Items delivered pass 500,000
- November
CUSTA Inc. is founded in Japan
- OctoberPress release
2026
- January
Product range passes 5,000
- March
CUSTA becomes independent through a management buyout (MBO)
- MarchPress release
Raises JPY 650 million in total as a pre-Series A round from Delight Ventures, Global Brain and financial institutions
- May
The store becomes multilingual (Malay and Chinese)
- July
Commercial printing launches in Malaysia
- October
Commercial printing launches in Singapore too
- January
