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About

What we aim for, and how far we have come.

Vision & Mission

We are a global startup that keeps working toward a better world by putting improved systems into practice in traditional industries and rigid sectors.

Our Vision

BETTER SYSTEMS
FOR A BETTER WORLD

Our Mission

Build the Future Platform for Customization

From the Founder

Building systems that endure — and that people keep choosing

Throughout my career, I have worked across many countries and industries — from one of the world's leading international telecommunications companies to a leadership role at the company that grew into Japan's largest online printing platform. Through it all, my passion has remained the same: building businesses that society needs for the long term.

Technology and shifting trends are reshaping society at an accelerating pace. Yet some industries, despite enduring demand, have struggled to keep up with that change. As a technology company, this is exactly where we choose to focus. Grounded in a deep understanding of how these industries truly work, we continuously bring in new technologies, including AI, to lead their digital transformation.

For a better world and a better tomorrow — let's enjoy the journey of building better systems, together.

Joe Yudai TakagiFounder & CEO

Company Profile

Company nameCUSTA
Business
  • Customization platform: development and provision of "CUSTA", an end-to-end order management platform that enables seamless planning, creation, and production of customized items.
  • Sales, support, and consultation for customized products.
Founder & representativeJoe Yudai Takagi
FoundedAugust 2023
InvestorsDelight VenturesGlobal Brain
MalaysiaKuala Lumpur · Head Office

CUSTA SDN. BHD.

SO-18-5, Menara 1, Strata Office, No. 3 Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur

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BankPublic Bank

BankSumitomo Mitsui Banking Corporation Malaysia

JapanTokyo · Head Office

CUSTA Inc. (Corporate Number: 9011001173668)

2F-C, Shibuya Dogenzaka Tokyu Building, 1-10-8, Dogenzaka, Shibuya, Tokyo, 150-0043, Japan

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BankHokkoku Bank

Our Journey So Far

  1. 2023

    1. August

      CUSTA is founded in Kuala Lumpur

    2. November

      Online store opens in Malaysia

  2. 2024

    1. June

      Online store opens in Singapore

    2. July

      CUSTA moves into its own office in Kuala Lumpur

  3. 2025

    1. OctoberPress release

      The store is relaunched with 4,000 products

    2. October

      Items delivered pass 500,000

    3. November

      CUSTA Inc. is founded in Japan

  4. 2026

    1. January

      Product range passes 5,000

    2. March

      CUSTA becomes independent through a management buyout (MBO)

    3. MarchPress release

      Raises JPY 650 million in total as a pre-Series A round from Delight Ventures, Global Brain and financial institutions

    4. May

      The store becomes multilingual (Malay and Chinese)

    5. July

      Commercial printing launches in Malaysia

    6. October

      Commercial printing launches in Singapore too

We are hiring

Join us in building the future platform for customization.

Careers